Resources for DME Providers Downloadable Documents Holiday Operating Hours DME Provider Handbook Provider Profile Update Form DME Provider Order Cover Sheet Patient Transfer Documentation List Payment Reconciliation Form Implementation Roadmap Contact Information Frequently Asked Questions Outpatient In-Scope Plan List In-Network Flyer Portal User Training Guides DME Provider Connect User Guide Preferred portal for DME Providers to submit orders to Synapse originating with their organization into a unique dashboard for tracking. DME Provider Fulfill User Guide DME Providers use unique access to review order requests from Synapse Health. Shipments are processed in full in this portal. DME Provider Delivery Portal User Guide Face to face orders are completed in this portal: retail setting, virtually or threshold delivery to a home/facility. Shipments are NOT processed in this portal. Connect Video Library Click the arrows icon in the top left corner of each video to enlarge. Initial Login/Password Hospital Discharges Live Chat/Help How to Place New Order Delivery Confirmation Order Dashboard Insurance Information Missing Information Patient/Delivery Info How to Select Products