Our Easley, SC office remains closed as we repair damage from Hurricane Helene. Contact us 24/7 at 888.33.MYDME for urgent equipment or supply needs.

Whether in a care facility, through hospice or at home, we’re connecting patients to the care they deserve.

Your DME Connection

Synapse Health has a solution for every facet of the DME industry. Whether you’re a SNF care partner seeking equipment for a patient, a clinician placing an order, a health plan looking for a partnership, or a patient yourself, we have a solution that will get you what you need without the headache.

Order is placed through one of our systems.

Our proprietary technology routes the order to our network of DME providers, sourcing the best match to fulfill the order.

Order is delivered to patient, wherever needed.

Behind the scenes, our team begins working on administrative tasks, billing and health plan verification as soon as the order is submitted in our portal(s).

Our Solutions

Equip

Durable Medical Equipment Benefits Manager (DBM)

With our Equip model, Synapse Health serves as a third party DME administrator, connecting skilled nursing facilities (SNFs) and hospice organizations to network suppliers by utilizing our Synapse Equip platform. Equip makes it easier for SNFs and hospices to digitally order equipment for their patients with EMR integration, including reporting, analytics and consolidated invoices.
Hospice & SNF care teams

Room + Board

Skilled Nursing Facility/Hospice Collaboration

Room + Board is a newer initiative for Synapse Health. It was designed to reduce administrative headaches for hospices and SNFs that arise from pass-through billing. R+B addresses these problem with a fully-integrated solution that helps hospices and SNFs reconcile records and rates as well as expedite payments.
Hospice & SNF care teams

Connect

Health Plan/Payor Engagement

Through the Connect model, Synapse Health serves as the DME provider on record with the health plan/payor. Furthermore, Synapse Health takes care of the end-to-end equipment ordering process inclusive of order intake, fulfillment, logistics and claims submissions to health plans. This solution brings together multiple users involved in the DME order process to produce an efficient, ethical experience for all.

Synapse Health Connect is BOC accredited and contracted with Medicare and commercial health insurers.
Prescribers, health plans, DME providers, patients

DME is multi-faceted and needed in many different circumstances, which is why “one size fits all” solutions don’t cut it. We’ve tailored our technology to meet you where you are, to get you the equipment you need, worry-free. We’re your DME connection.

Click on the partner category that best describes you to dive deeper into the details you need:

Prescriber

Payor

Provider

Patient