Manage your medical
equipment with ease

The Synapse Health patient portal helps you keep everything organized — sign forms, track orders, and update your information anytime.

We’re here to make things easier for you

Your Synapse Health patient portal puts all your equipment and supply information in one secure place, so you can save time and get help faster.

Get Started

Less paperwork

Fill out and sign forms online — no printing or mailing.

Easy updates

Change your address, phone, or insurance anytime.

Order tracking

See where your equipment is and when it will arrive

All in one place

Manage everything from one simple dashboard.

Less paperwork
Fill out and sign forms online — no printing or mailing.
Easy updates
Change your address, phone, or insurance anytime.
Order tracking
See where your equipment is and when it will arrive
All in one place
Manage everything from one simple dashboard.

What’s inside the patient portal

Keep reading to see how to get started, and how you can use the patient portal to start managing your medical equipment deliveries today.
01

Sign and submit forms

Complete important paperwork online, in English or Spanish. A green checkmark confirms when you’re done.

02

Check and update your information

Review and edit your contact, address, and insurance details. Choose email or text for updates.

03

Verify your equipment

View what you have, confirm deliveries, or let us know if something’s missing.

04

Add a payment method

Set up autopay to stay current on bills — your information stays protected.

05

Track your orders

View current and past orders with real-time delivery updates.

06

Set up resupply

Quickly and easily reorder eligible medical supplies within the portal.

For health plans

Start your journey with Synapse today!

Create your account today. Your information stays completely private and is only visible to you, or anyone you choose to share your order number with.

Create Your Account
Safe and secure
Checking an order for someone else?
  • You can track any member order using our guest log in
  • Just scroll to the bottom of the log in page; enter the order number where it says “Track order as guest”
Guest Order Tracking