Add Synapse Health to sleep and ventilation patient care teams

Add Synapse Health to the patient care team in ResMed AirView, React Health, BREAS EveryWare, Philips Care Orchestrator, or Löwenstein prisma CLOUD so our respiratory team can review therapy data.

When you set up a sleep or ventilation patient on a Synapse order, add Synapse Health to that patient’s care team in the device manufacturer’s cloud platform. This gives our respiratory team read-only access to therapy data and reports, so we can review usage directly in the platform.

You stay in control of the patient record. Synapse only needs view-level access. Prescription settings, device management, and the patient relationship stay with your team.

Quick reference

If no access level is listed, choose the most limited view-only option the platform offers.

ResMed AirView

1. Open the patient profile, or create a new one.
2. Go to the Patient details tab.
3. Select Physicians in the left menu.
4. Search for Synapse Health and add it to the patient’s care team.
5. Confirm Synapse Health appears under Physicians with the permission Can view patients and download cards.

React Health (React Connect)

1. Open the patient profile, or start adding a new patient.
2. Go to the Connections tab.
3. Under Providers, search for Synapse Health.
4. Add Synapse Health to the patient’s care team and save.

BREAS EveryWare

1. Send an External User email invite to respiratory@synapsehealth.com.
2. Click the Patients icon in the left menu and open the patient record. Use Search & Sort if needed.
3. Click Edit.
4. In the Users (External) dropdown, select Synapse Health.
5. Click Save.

Philips Care Orchestrator

1. Open the patient profile and go to the Care Team tab.
2. Choose the External search filter, enter Synapse Health, and click Search.
3. Select Synapse Health in the results, then click Assign Selected Members.
4. Set Access Level to Card Download Only (Read Only).

Card Download Only lets Synapse view the patient, prescription, and therapy data, upload therapy data from an SD card, and generate reports. It does not allow edits to the patient or prescription.

Löwenstein prisma CLOUD

prisma CLOUD takes two steps. Do Step 1 once for your organization. Do Step 2 for each patient.

Step 1: Add Synapse Health as a partner organization (one time)

1. Open Administration settings from the main navigation sidebar.
2. Open the Partner Organizations (or Sub-Organizations) tab.
3. Add Synapse Health with these details: company name Synapse Health, Synapse’s Partner ID [PARTNER ID NEEDED], and email respiratory@synapsehealth.com.
4. Set clinical access to view only.

Step 2: Share each patient record

1. Find the patient in the patient dashboard.
2. Open Care Team.
3. Click Share Record.
4. Select Synapse Health.