Redefining how
DME works through continuous innovation
Synapse Health exists to simplify the durable medical equipment experience for patients, prescribers, DME providers, and health plans.”
By managing the operational, administrative, and financial complexity behind the scenes, we help the right equipment reach the right patient with less friction, greater visibility, and stronger accountability.
Together with our network of best-in-class DME providers, we’re committed to building a more connected, more predictable system that works better for everyone.
Corey Roberts
Cofounder and CEO of Synapse Health
Solutions that make DME work better
Patient Portal
InHome
Equip
Our values
More than words, our values reflect who we are as a team and how we aim to make an impact on the industry.
One team, one mission
We don’t just collaborate —we align. Across teams and functions, we invest in people and work toward shared goals.
Purpose first
We’re here to make a difference through efficient, patient-centered care. Integrity, humility, and follow-through are at the core of everything we do.
Earn trust with every interaction
We lead with transparency, design with empathy, and execute with clarity. Reliability is how we build lasting relationships and move healthcare forward.
1% better every day
Curiosity fuels progress. We challenge the status quo, embrace change, and stay open and agile. This mindset helps us grow and learn fast.
How we got here
What began in 2016 with a focus on improving the medical supply ordering process has evolved into a broader model designed to bring greater coordination and accountability across the DME journey.
Today, through Synapse InHome and Synapse Equip, we help manage the complexity behind the scenes—from intake and documentation to coordination, fulfillment, and support.
As the needs of the market continue to evolve, so do we, expanding our capabilities while always remaing true to our core mission: to be a catalyst for positive change across the DME ecosystem and creating an experience that works better for everyone.
Synapse PDI was founded with a focus on hospice and skilled nursing facilities.
First national SNF group begins using our platform to manage in-patient DME.
Synapse PDI reaches 30 states.
500,000th order is delivered to a patient in Illinois.
500 active Skilled Nursing Facility and Hospice contracted and serviced daily.
Synapse PDI joins forces with Triple Aim Partners to form Synapse Health.
Synapse announces PCC marketplace partnership.
Room + Board platform onboarded 1,000th Skilled Nursing Facility.
1 millionth order delivered to a patient in Lineville, Alabama.
Synapse Health reaches 50 team members.
GV (Google Ventures) partners with Synapse Health as lead investor in Series A round.
Synapse has over 1,000 Skilled Nursing Facility and hospice contracts.
Synapse Health launches its InHome solution to bring quality DME direct to patients.
Patient Portal Launch. Improving transparency and access for patients.
Scaling Partnerships & Reach. Over 300 providers across the US.
Advancing Resupply & Support. Reducing friction for patients and partners.
