Resources for DME Providers

Here you’ll find an abundance of resources to help you place DME orders with Synapse Health. Please check back regularly as documents are updated frequently!

Recent Enhancements

Delivery Portal – Low Connectivity

Stay connected offline: View and preserve orders without cell service using Synapse Health’s offline access solution.

Fulfill Portal – Manual Completion of Service Orders

Manually complete service orders on your own that have not been initiated or prompted by Synapse Health.

Fulfill Portal – Order Visibility

See orders in the Fulfill Portal Dashboard that are still currently within the intake and qualification steps at Synapse Health.

Efficient Order Management for Timely Payments

Clinical Tools for Respiratory and Sleep Care

Have a Question?

Fulfill Portal

Fulfill Portal Videos

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Initial Login/Password
Threshold Pickup Process
Shipping Return Process

Delivery Portal

Connect Portal

Connect Portal Videos

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Initial Login/Password
How to Place New Order
Insurance Information
Patient/Delivery Info
Live Chat/Help
Hospital Discharges
Delivery Confirmation
Missing Information
How to Select Products
Order Dashboard
Approve via Mobile
Reject via Mobile