Submit all support request through the DME Provider Support Request form. It’s faster, fully tracked, and backed by clear resolution timelines.

The list of in-scope plan types covered under the Synapse Health and UnitedHealthcare® (UHC) agreement across the existing network.

Effective June 1, 2026: a 60-day past timely filing rule, a 30-day invoice reconciliation window, and three required criteria for member transition payment: prescription, delivery ticket, and confirmed patient contact by Synapse Health.