Welcome, Prescribers!

We are thrilled you are here and can’t wait to partner with you. As was recently announced, effective August 1, 2024, mail order, respiratory and standard DME services must be coordinated through Synapse Health for certain UnitedHealthcare Medicare Advantage members in Georgia and North Carolina.

We are excited to partner with you and your clinical team as we work together to provide unmatched DME services for your patients. Our Connect solution will:

Cut down on time spent on paperwork, so you can focus on your patients.

Simplify ordering with one single interface.

Streamline the DME process, providing quick delivery to your patients.

A single communication point for all of your patients’ DME needs.

Your DME Connection

Prescriber places order with Synapse.

2 - Synchronizing Arrows

Synapse verifies order, collects copay and schedules patient delivery.

3 - Opened Box

Order is routed to subcontracted DME provider based on historic performance or patient/prescriber preference.

3 - Opened Box

Order is fulfilled by subcontracted DME provider and paid by Synapse after post-delivery confirmation.

Our product categories include:

DME & Supplies

Baby Bottle

Breast Pumps



Mobility Products




Wound Care

We’re excited to connect with you and show you the Synapse Health difference. Please use the calendar below to register for one of our upcoming webinars.

Quick contacts:

Select Option 2, Option 2

Video Library

Video 1:

Approving an order via mobile device

Video 2:

Signing Physician Account Creation

Video 3:

Rejecting an order via mobile device

Video 4:

Prescriber Signing via Email