Welcome to Synapse Health
We are proud to partner together to streamline and support the delivery of mail-order, respiratory and standard Durable Medical Equipment (DME) services for select health plan members. Please refer to the information below for the effective dates in your area.
Effective August 1, 2025, Synapse Health will begin coordinating orders for UnitedHealthcare® Medicare Advantage Plans in Alabama, Georgia, North Carolina, South Carolina, Tennessee and Virginia.
Effective October 1, 2025, Synapse Health will also begin coordinating orders for UnitedHealthcare® Medicare Advantage Plans in Illinois, Indiana, Kentucky, Michigan, Ohio and West Virginia, in addition to the states previously listed.
Who is Synapse Health?
Synapse Health is a technology-enabled DME provider, working with health plans, prescribers and a robust network of trusted DME providers. At Synapse, we oversee the entire DME experience—from prescription to delivery. We make sure every step is coordinated to provide you with fast and reliable service from trusted DME providers in your community.
Advantages of Working with Synapse Health
Whether you’re a patient, a prescriber or a DME provider, here’s what you can expect when working with us.
Simplified ordering
National network of DME providers
Transparency and coordination of orders
Fast, efficient processing and tracked delivery
Unmatched customer service
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