Welcome to the Synapse Health DME Provider Network

Together, we’re building a simpler, stronger way to deliver durable medical equipment—powered by partnership, technology and trust.

Experience a better way to work as a valued member of our network.

Prompt payment, no claims risk, providing financial security and reliability

Less paperwork with fewer prior authorizations required

Aligned goals that reward high-quality service

Room to grow as the Synapse Network expands

We are proud to serve as the Durable Medical Equipment (DME) platform for most UnitedHealthcare Medicare Advantage members enrolled in C-SNP, HMO and PPO plans in the following states:
Effective
August 1, 2025

  • Georgia
  • North Carolina
  • Alabama
  • Tennessee
  • South Carolina
  • Virginia
Effective
October 1, 2025

  • llinois
  • Indiana
  • Kentucky
  • Michigan
  • Ohio
  • West Virginia

This applies to all mail order, respiratory and standard DME services. In order to continue serving these members, DME providers must be contracted with Synapse Health. (C-SNP not covered in all states.)

Interested in joining our network?
We’d love to hear from you.

Phone:  1.888.33.MYDME    |    Fax: 1.866.407.0371

Phone:  1.888.33.MYDME
Fax: 1.866.407.0371

"Synapse has allowed us to simplify internal workflows and gain access to new patients—without claims risk or billing delays. It's a refreshing model that lets us focus on care."

– Contracted DME Provider

How it Works

We simplify intake and documentation so you get clean orders, faster.
Less chasing, fewer delays—just ready-to-fill orders.

Prescriber places order via the Synapse Health Connect portal or by phone or fax.

2 - Synchronizing Arrows

Order is routed to your business, or
another best-fit DME provider within
our subcontracted network.

3 - Opened Box

Order is fulfilled and delivered by
DME provider, while we handle
claims, billing and patient education.