We’re on a mission to transform the DME industry with innovative solutions that improve experience, accountability and transparency for all. With our solutions, we can elevate the DME experience for your members.

Synapse Health is a value-based DME solution that partners with health plans and risk-bearing medical groups, enhancing the member experience, ensuring efficient and accurate fulfillment and delivery, and transforming a historically-fractured experience.

As your partner, Synapse Health will...

Provide a dedicated team focused on operations and management of your members’ orders.

Foster an improved experience for your members centered around exceptional customer service.

Ensure compliance regulations are met and up to date, keeping patient information private and secure.

Synapse Health drives material PMPM and administrative cost reduction for health plans while improving the member experience by:

Streamlining and integrating a heavily-fragmented vendor network.

Re-aligning processes and incentives to address the root causes of over-utilization and dissatisfaction.

Identifying high-quality, low-cost providers who compete on service, quality and cost outcomes.

Wrapping our 360-degree support system around members in their procurement journey.

Synapse Health works with health plans and medical groups to re-align the DME experience with the member at the center. We are your accountable partner with provider and technology needs bundled. We are Your DME Connection.

Digital platform

We provide a single digital platform for both members and prescribers offering access to a broad network of high-quality DME providers.


As the vendor of record, we take on the administrative burden and risk in coordinating DME services, reducing administrative complexities and costs.

Learn about how our solutions benefit other users: