Our most comprehensive solution that seamlessly Connects you to the equipment and supplies you need.

Synapse Connect

Who typically uses the Connect solution?



Physicians, care providers, administrators, SNF and hospice care teams



Health plans and risk-bearing entities

Delivery of DME


DME suppliers throughout the nation



The people we are all committed to caring for

How Connect is Changing the Game

Through this model, Synapse Health serves as the DME provider on record, coordinating directly with the health plans/payors on behalf of the patient. Here’s how it works…

Prescribers (and their teams) can place orders via our portal in under 60 seconds with option to sign via text or email.

Order processing visibility and tracking + real-time delivery status updates between payor and the member creates overall higher member satisfaction and decreased issues and delays for DME orders.

Our team has a 360-view of the entire order processing from handling intake and order processing to delivery logistics and patient education.

We work with a broad network of DME providers to identify the highest quality option for your service delivery.


For home healthcare needs

Through the Connect model, Synapse Health serves as the DME provider on record and interacts with your health plan/payor. We take care of all aspects of the DME process from ordering to fulfillment logistics to claims submissions.

Synapse Health Connect is BOC accredited and contracted with Medicare and commercial health insurers.

Connect Portal

Prescriber interface that gives healthcare providers a simple, effective solution for placing DME orders in a digital setting.

Fulfill Portal

DME provider interface that offers a functional platform to review, manage and confirm orders for fulfillment.

Our other Solutions


For patient DME needs in skilled nursing facilities or in hospice.

With our Equip model, Synapse Health serves as a third party DME administrator, connecting skilled nursing facilities (SNFs) and hospice organizations to network suppliers by utilizing our Synapse Equip platform. Equip makes it easier for SNFs and hospices to digitally order equipment for their patients with EMR integration, including reporting, analytics and consolidated invoices.

Hospice & SNF care teams

Room + Board

For skilled nursing facilities and hospice organizations managing pass-through billing.

Room & Board is a newer initiative for Synapse Health. It was designed to reduce administrative headaches for hospices and SNFs that arise from pass-through billing. R&B addresses these problem with a fully-integrated solution that helps hospices and SNFs reconcile records and rates as well as expedite payments.

Hospice & SNF care teams