Our most comprehensive solution that seamlessly Connects you to the equipment and supplies you need.
Who typically uses the Connect solution?
Prescribers
Physicians, care providers, administrators, SNF and hospice care teams
Payors
Health plans and risk-bearing entities
Providers
DME suppliers throughout the nation
Patients
The people we are all committed to caring for
How Connect is Changing the Game
The Synapse Health e-prescribing portal is user-friendly, easy to navigate and designed for busy providers and their staff to quickly get through the prescription process, including guided workflows for real-time eligibility and coverage determinations, intuitive product selection and configuration, and simple documentation tracking and management inclusive of chart note creation and signature capture.
Through this model, Synapse Health serves as the DME provider on record, coordinating directly with the health plans/payors on behalf of the patient. Here’s how it works…
Prescribers (and their teams) can place orders via our portal in less than 2 min with option to sign via text or email.
Order processing visibility and tracking + real-time delivery status updates between payor and the member creates overall higher member satisfaction and decreased issues and delays for DME orders.
Our team has a 360-view of the entire order processing from handling intake and order processing to delivery logistics and patient education.
We work with a broad network of DME providers to identify the highest quality option for your service delivery.
Connect
For home healthcare needs
Through the Connect model, Synapse Health serves as the DME provider on record and interacts with your health plan/payor. We take care of all aspects of the DME process from ordering to fulfillment logistics to claims submissions.
Synapse Health Connect is BOC accredited and contracted with Medicare and commercial health insurers.
Connect Portal
Prescriber interface that gives healthcare providers a simple, effective solution for placing DME orders in a digital setting.
Fulfill Portal
DME provider interface that offers a functional platform to review, manage and confirm orders for fulfillment.
Our other Solutions
Equip
For patient DME needs in skilled nursing facilities or in hospice.
With our Equip model, Synapse Health serves as a third party DME administrator, connecting skilled nursing facilities (SNFs) and hospice organizations to network suppliers by utilizing our Synapse Equip platform. Equip makes it easier for SNFs and hospices to digitally order equipment for their patients with EMR integration, including reporting, analytics and consolidated invoices.
Hospice & SNF care teams
Room + Board
For skilled nursing facilities and hospice organizations managing pass-through billing.
Room & Board is a newer initiative for Synapse Health. It was designed to reduce administrative headaches for hospices and SNFs that arise from pass-through billing. R&B addresses these problem with a fully-integrated solution that helps hospices and SNFs reconcile records and rates as well as expedite payments.
