Our mission, vision and values.

At Synapse Health, we’re on a mission to transform the DME industry with innovative solutions that improve experience, accountability and transparency for all.

Our vision is to be the catalyst for change across the DME ecosystem.

If you or a loved one has had a need for durable medical equipment (DME) in the past, you likely experienced the fractured system we’re working to not only repair but change altogether.

Getting what you need when you need it shouldn’t be difficult; after all, we live in a world where products and information are at our fingertips. Our talented team put their heads together and created tech-enabled solutions for the issues we’ve experienced in the DME industry for far too long. Our vision is to be the catalyst for change across the DME ecosystem – from start to finish.

Synapse Health is taking DME to E.P.I.C. heights. We value:


Synapse is committed to providing meaningful experiences, drawing from our collective expertise. We want people to notice how great we make them feel when they work with us.


We strive to create and cultivate genuine partnerships that improve the lives of others – especially the patients we have the privilege to serve in their time of need and the teammates we serve alongside.


Synapse operates under the highest level of ethics and integrity. We create total transparency within the DME ecosystem by holding each other accountable, listening to and supporting one another.


Synapse embraces and encourages change. We seek to challenge the status quo, break down barriers, foster creativity and develop groundbreaking systems to deliver impactful experiences and value to patients, prescribers, providers and payors.